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Phone : 1-443-482-6120
Email: contact@serigor.com

A GLOBAL DELIVERY MODEL WITH BEST-FIT OPTIONS FOR YOUR BUSINESS NEEDS

Serigor has flexible and client-friendly onsite, onshore and global service delivery models for our clients across the globe. These models are designed to suit the varying comfort levels, cost constraints, and unique scenarios of our clients.Our global delivery network and our delivery centers provide clients with access to the right skills from the right locations at the right time and for the right price.

EXPERIENCE THAT DRIVES DOWN COST, AND SPEEDS UP DELIVERY

Serigor’s global delivery model is our catalyst that drives down costs and expedites implementation of strategic initiatives, empowering you to compete and win in the global economy. At Serigor, we invest to meet our clients’ future challenges through a full-service portfolio and flexible delivery options that balance cost, quality and risk. Our best-fit delivery approach includes Serigor’s unique client proximity model that provides for local resources to deliver the quick response and local accountability required for success. Through these local teams, we offer onshore, nearshore and offshore options that, which operate under a common governance model that delivers consistent results.

APPLICATION DEVELOPMENT & MAINTENANCE

APPLICATION DEVELOPMENT & MAINTENANCE

Delivering scalable applications with standardized development processes powered by specialized technology skills

SUPPORT OPERATIONS

SUPPORT OPERATIONS

Delivering application performance at industry leafing SLAs and focusing on core business by outsourcing support operations help desk, customer support, back office activities.

GLOBAL DELIVERY SERVICES

A key Serigor differentiator tour model is the tailored fit to align with yourtactical and strategic goals of global delivery model. We draw on the benefits of using people and best talent from around the world and harness the potential to provide scalable solutions, standardized processes andbusiness support services.

We take follow-the-sun approach, which signifies irrespective of where your business is located, we provide 24/7 support 365 days of the year while providing a seamless experience across all operations.

Customized Solutions

We believe every business is different and to get the most value of the Global Delivery Model, customized solutions deliver the optimal benefits.

With Serigor’s governance model and approach our clients benefit from a personalized global delivery solution tailored to a range of factors, including the following:

  • Client proximity requirements
  • Governance model and approach
  • Interaction with end users
  • Criticality
  • Stability
  • Complexity
  • Availability
  • Expertise requirement
  • Service level
  • Critical mass
  • Savings requirements
  • Legal and regulatory requirements

Serigor designs its service offering according to these parameters and tailors it to clients’ changing needs

Cost and Delivery Value

Many large organizations around the world use global delivery services for outsourcing services or for project-specific initiatives.

Our services can help with cost and delivery to give you competitive edge with capabilities that has:

  • Minimal investment cost
  • 24×7 resource availability
  • Access to expertise and knowledge
  • Intelligent workload distribution and integration
  • Faster response to changing client requirements
  • Mix and match onsite and offshore resources
  • Extended workday—faster project completion
  • Low risk
  • Back-up facilities in global locations in case of emergency or natural disaster
  • Highly scalable and flexible resourcing
  • Increased transparency and visibility
  • Overcome communication challenges
  • Multicultural work environment

Local and Global

Maintains onsite delivery of activities that benefit from client proximity. Flexible, expandable support through a customized combination of the best resources from Serigor’s onshore and offshore centers

Global network of resources able to supply IT and business process skills at highly competitive prices. Locally based support, quick response time and accountability through Serigor’s business model, which prioritizes client proximity when the client’s operations require it.

  • Minimal investment cost
  • 24×7 resource availability
  • Access to expertise and knowledge
  • Intelligent workload distribution and integration
  • Faster response to changing client requirements
  • Mix and match onsite and offshore resources
  • Extended workday—faster project completion
  • Low risk
  • Back-up facilities in global locations
  • Highly scalable and flexible resourcing
  • Increased transparency and visibility
  • Overcome communication challenges
  • Multicultural work environment

Think beyond IT development and service and support. Our global delivery centers can add horse power to your business operations, whatever be your business. List is endless.

Serigor Healthcare Outsourcing Solutions

Many healthcare services that you can easily consider outsourcing include Medical Billing, Medical Coding, Medical Claims Processing, Revenue Cycle Management, Medical Transcription, Medical Imaging or Teleradiology. Services such as these can put a lot of pressure on your healthcare practice leaving you with little time to spend on your business and patients. Outsourcing these services can help you build a successful medical practice

Serigor Recruitment Process Outsourcing (RPO)
Customized and optimized recruitment process for better talent sourcing. This reduces cost, improves hiring performance and let you focus on your core business competencies.
RPO enables clients to outsource standardized screening, online/database research, resume processing and other non-consultative or non-core competency processes.

For buyers, engaging in RPO is an opportunity to rein in recruitment costs while improving hiring performance.We work behind the scene while our clients concentrate on their core functional areas towards the accomplishment of their business objectives and goals.
Serigor provides customized recruitment, sourcing, and support solutions, on flexible terms, to our reputed client base around the globe. We enable a hassle free and efficient selection of candidates, optimize your sourcing channels, filter candidate’s thorough assessments, and manage the entire documentation and post hire engagement effectively.

Candidate Sourcing :
Our expert team of recruiters and marketers will help you with efficient utilization of your internal database, external job boards, passive sourcing, job postings, job marketing, job forums, blogs, referral programs, campus hiring and social medial to improve the overall quality of hire.

Candidate Screening :
TO check against felon, fraud or fake profiles, our experts do exhaustive screening on sourced candidates for previous employments, salaries, technical skills, duplicate resumes, behavioral profile using customized scripts and online technical assessment test to filter out the best talent among many.

Name Generation/Pipelining:
Our experts keep track of large network of passive consultants been hired by fortune companies using name generation techniques which increases the ratio of a quality end to end recruitment. We keep in touch with these consultants through social media, phone calls and email to make sure they won’t have to look elsewhere for their new assignment.

Resume Building:
Our expert backend resume formatting team helps our client to reach out the best desired format of shortlisted resumes with the experience and skills properly mentioned with all the other required information. We do not modify, add or less any skill or experience to attract client attention, we just make it look organized.

Lead Generation:
We keep track of new and fresh requirements posted daily by major companies and make sure they reach each and every matching candidate on your database (active or passive) through mailing or social media advertising to generate quality leads which helps you reach new clients

Candidate On-boarding:
Our expert HR team and candidate relationship executives take care of the mandatory document gathering, offer packet releasing and consultant on-boarding for smooth and hassle-free hire.

Payroll Management:
We offer payroll management Services to save client’s effort of managing HR and administrative overheads connected with the increase in resources. We help our client maintain Statutory Employee Data, Pay Stubs, Time-Sheets/Cards, Monthly Invoices and more.

The great thing about RPO is that it’s completely scalable. Forward thinking organizations can start small and ramp up as need increases. This is more feasible then building an entire in-house recruitment team brick by brick. Having an RPO provider not only helps accelerate the hiring process and save time and money but also helps gain competitive advantage in coming hiring surge.

Serigor Business Process Outsourcing (BPO)
Serigor Business Process Outsourcing (BPO) services combine domain expertise, process skills and technology to deliver world-class process outsourcing
Relationship development is the key to loyalty entrapment of the clients. With the growth of business process outsourcing, this task has been developed further by ensuring absolute customer centre services that focus majorly on customer satisfaction and loyalty development.

SeRigor BPO focuses on all kinds of Desk Top support services primarily in relation to customer organization. Our philosophy of delving deep into the customer’s business and suggesting consistent process improvements has helped helps establish a stronger connect with prospect customer and market clients alike. SeRigor Business Process Outsourcing offers highly cost effective services in IT Support from our offshore center to cater to your requirements effectively. and improve cost structures, reduce corporate carbon footprints and strengthen competitive positioning.

Financial value :
Outsourcing allows companies to reduce costs through labor arbitrage, process reengineering and leveraging best practices and economies of scale. The resulting cost reductions create additional capital for re-investment in the most strategic parts of the business.of the business.

Operational Value :
By leveraging innovative processes, latest technologies and economies of scale, Serigor drives change that results in greater efficiencies and standardization for you. Our metric-defined service levels and controls increase accountability while improving quality, predictability, and risk management.

Strategic Value :
Outsourcing allows for the re-distribution of time and resources to core business areas that directly impact shareholder value. This variable and scalable model flexes with market demands without negative impacts to your business, or to your customers.

Environmental Value :
Transformational outsourcing can have a positive environmental impact as well as offer cost savings and other benefits. Serigor provides innovative datacenter and workplace platforms designed with energy efficiency and reduced carbon foot-printing in mind. Outsourcing can be a valuable tool in helping companies to meet legislative or corporate driven carbon reduction targets.

We have time and again anticipated and exceeded customer expectations, and our testimonials speak volumes about it. We have built a robust organizational framework that assures our stakeholders – Associates, Investors, Customers and Society – of the highest quality standards at different stages of the relationship. If there is one aspect that differentiates us in the market place, it is our commitment to striving harder and adding value to our client’s business.

Our services include: Business Process Outsourcing, Customer evaluation applications, Human resource outsourcing, Industry specific outsourcing, and Market relations module consultation.